Post office

Chat with fellow forum users. No adverts or trade links in here please.
Post Reply
User avatar
Mrblobby
Posts: 747
Joined: Wed Dec 28, 2016 6:23 am

Post office

Post by Mrblobby » Fri Jul 19, 2019 6:27 pm

If an item arrives that they think you have to pay import duty on , they call you in and open the package in front of you .

If the item is not what you ordered do you have to accept it ?

User avatar
PhotoLady
Posts: 1906
Joined: Wed Dec 28, 2016 10:53 am
Location: Where the river meets the sea
Contact:

Re: Post office

Post by PhotoLady » Fri Jul 19, 2019 7:07 pm

If it doesn't match what's on your invoice/sales confirmation - no!
Neither should you be liable to pay the duty/tax on it either as if it's not the item you ordered, how do they know what the price of the item should be?
It is I, LeClerc :lol:

User avatar
Mrblobby
Posts: 747
Joined: Wed Dec 28, 2016 6:23 am

Re: Post office

Post by Mrblobby » Sat Jul 20, 2019 7:51 am

Thanks Photolady , I was thinking they might say , wrong goods have been sent , pay the duty and take it away and sort it yourself .

They know the price of the item because goods sent have to have a value on the label .

bromerzz
Posts: 342
Joined: Thu Dec 29, 2016 9:32 am

Re: Post office

Post by bromerzz » Sat Jul 20, 2019 8:24 am

My experience has always been that when collecting goods from for example outside the Eu that you have to have a sales invoice. The value of the goods on the outside labels does not normally reflect the value of the goods inside. NCV, no commercial value or a notional value such as €5 might be written to try an evade Tax.

WHL
Posts: 2890
Joined: Sat Mar 25, 2017 2:43 pm

Re: Post office

Post by WHL » Sat Jul 20, 2019 9:04 am

When I have brought goods, for my business from the far east, I have been asked by the manufactures what price I would like them to put on the goods, so I can pay less tax this end, they will even put 'samples' on the ticket if you want them to, as to avoid paying any tax, the Cypriots are not Idiots, they know this goes on, that's why they inspect the goods, and will charge what they think the goods are actually worth, as for your question, what if they are the wrong goods, it's your responsibility to send them back to the manufacturer not the responsibility of the Post Office.
Last edited by WHL on Sat Jul 20, 2019 9:05 am, edited 1 time in total.

User avatar
Mrblobby
Posts: 747
Joined: Wed Dec 28, 2016 6:23 am

Re: Post office

Post by Mrblobby » Sat Jul 20, 2019 9:04 am

Thanks bromerzz , yes I am aware this goes on , I have seen sellers saying they will put a low value on the label to avoid tax .

However my question is what if the goods in the package do not match your invoice ?

Eg a scam trader has sent you low value goods .

User avatar
Happy in Cyprus
Posts: 4387
Joined: Sun Jan 01, 2017 10:08 am
Location: Ha Potami, Kouklia
Contact:

Re: Post office

Post by Happy in Cyprus » Sat Jul 20, 2019 12:06 pm

If you accept the goods, Customs will require you to pay the higher of the invoiced amount, or whatever they believe the true value to be (in the event of a reduced invoice).

As to whether you are obliged to accept the goods, only Customs or the Post Office can tell you that. My belief is that you will have a right to reject the goods...but if you have paid for them, what then? With Amazon you will have recourse, not sure about Ebay.

Kili01
Posts: 1545
Joined: Thu Dec 29, 2016 9:41 am

Re: Post office

Post by Kili01 » Sun Jul 21, 2019 12:03 am

Mr Blobby why not drive over to Anavargos Main Post Office and ask them?
They have their rules.. If the package is opened who is responsible for paying for its return postage may depend on who sent it. Cost will depend on where the parcel has to be returned to.
Postage rates to Europe may go up,if there is a no deal Brexit.

Dee

User avatar
Mrblobby
Posts: 747
Joined: Wed Dec 28, 2016 6:23 am

Re: Post office

Post by Mrblobby » Mon Jul 22, 2019 5:46 pm

Hi all , thanks for the replies . I went to collect my package today and WHL was correct , they opened it and decided nothing to pay and I had to take it away ,even though it was the wrong item.

The story behind my question , I ordered a laptop at a stupidly low price , and the dealer in China sent me a Louis Vuitton purse . ( a few too many sherries lol ) but I thought paying with Visa would protect me .

So I have started a VISA chargeback claim . We shall see .

WHL
Posts: 2890
Joined: Sat Mar 25, 2017 2:43 pm

Re: Post office

Post by WHL » Mon Jul 22, 2019 8:35 pm

Mrblobby wrote:
Mon Jul 22, 2019 5:46 pm
Hi all , thanks for the replies . I went to collect my package today and WHL was correct , they opened it and decided nothing to pay and I had to take it away ,even though it was the wrong item.

The story behind my question , I ordered a laptop at a stupidly low price , and the dealer in China sent me a Louis Vuitton purse . ( a few too many sherries lol ) but I thought paying with Visa would protect me .

So I have started a VISA chargeback claim . We shall see .
Thanks for the update, your experience will help others in a similar situation.

User avatar
Mrblobby
Posts: 747
Joined: Wed Dec 28, 2016 6:23 am

Re: Post office

Post by Mrblobby » Fri Aug 09, 2019 10:08 am

Update , Visa gave me a full refund this week

User avatar
Dominic
Site Admin
Posts: 8335
Joined: Wed Dec 28, 2016 5:00 pm
Location: Polemi
Contact:

Re: Post office

Post by Dominic » Fri Aug 09, 2019 10:18 am

How did you know it was the wrong item before they opened it?
Web Designer / Developer. Currently working on Paphos Life.
Living in Polemi, Cyprus with my wife and daughter.

User avatar
Mrblobby
Posts: 747
Joined: Wed Dec 28, 2016 6:23 am

Re: Post office

Post by Mrblobby » Fri Aug 09, 2019 11:03 am

Because I had seen on the web that other people had been sent a wrong item .

I should have checked before I placed the order , but you live and learn .

User avatar
Dominic
Site Admin
Posts: 8335
Joined: Wed Dec 28, 2016 5:00 pm
Location: Polemi
Contact:

Re: Post office

Post by Dominic » Sat Aug 10, 2019 9:28 am

Was it Amazon or eBay? Amazon are very good about issuing returns quickly as a result of dodgy sellers.
Web Designer / Developer. Currently working on Paphos Life.
Living in Polemi, Cyprus with my wife and daughter.

User avatar
Mrblobby
Posts: 747
Joined: Wed Dec 28, 2016 6:23 am

Re: Post office

Post by Mrblobby » Sat Aug 10, 2019 10:39 am

Neither , it was Facebook .

Post Reply