In the FAQ section there are contacts for this situation:
Image 4: Error message due to wrong information or certificate type For assistance you may contact the Covid-19 Call Centre: • by sending an email to [email protected] or • by calling 1474 for Cypriot numbers and +357 22 285757 for foreign numbers and international calls.
UPDATE: SUCCESS: I had to use ARC and the Cypriot ID number beginning with 5
I'm not used to all this stuff as only recently acquired a smart phone. So, please, where do I find the app and how do
I save the certificate to it?
How and where do I save any download on the phone?
Thanks from a smart phone dummy.
nholleran wrote: ↑Fri Jul 02, 2021 9:50 am
WHL. Thanks for the link,anyone filled the form out using there UK vaccinations or do you have to have had them in Cyprus.
Thanks Neil
At present there is no way to get your UK vaccinations, on to the EU one, you can get the NHS app and put them on there.
galexinda wrote: ↑Fri Jul 02, 2021 8:53 am
As I understand it the App has not been released yet - according to the EUDCC Portal when I checked just now.
'CovPass wallet app soon to be released on Google Play and AppStore'
galexinda wrote: ↑Fri Jul 02, 2021 8:53 am
As I understand it the App has not been released yet - according to the EUDCC Portal when I checked just now.
'CovPass wallet app soon to be released on Google Play and AppStore'
galexinda wrote: ↑Fri Jul 02, 2021 8:53 am
As I understand it the App has not been released yet - according to the EUDCC Portal when I checked just now.
'CovPass wallet app soon to be released on Google Play and AppStore'
I could download without problem via google play.
Is it the official one, what is it called please?
The app is called CovPass and the certificate is called "EU Digitales Covid Zertifikat" ( because I chose the German language version).
I found it quite easy to work out how to fold it. I printed it out and got two copies. The first part had oddly half the page upside down. While the 2nd page had all parts correct facing the same direction.
I just folded that in half, then into a quarter. This became a small booklet, which looks OK.
Someone I spoke to told me that she had both her MEU3 and her new EU Digital Covid Certificate, copied, and then one of each laminated. In order to protect them from getting dog eared in her handbag!