Cyta - so easy

[trevnhil]

How strange, I thought it used to be 6 months. I added 5 euros to my phone last week but only got 3 months added to the date

[MiaBeth]

I had the same with my so easy,it was due to expire in March. On checking the actual date using 1882 it said it would expire in Dec 2024.
So called into the Cyta shop in Neon mall and the nice lady there told me the expired date for all value top ups was now 12 months.
It came into operation on Feb 29th.
Hope this is of help.

[trevnhil]

Thanks for that info. It does help, except I topped up around 5 days ago

[J B]

As if making a phone call ...
Dial *110# and then 'green phone/dial' and that gives you the available credit and expiry date.

Last time I checked it said "expiry 13/4" - now it says "expiry 13/10"

I topped up with €10 in mid-October last year

Thanks for the 'heads up'

[Beechwood]

I topped up €10 on 18/2/24 and the expiry date is showing as 17/2/25

[glang3000]

I think its 12 months for 10 Euro, less foe a lower amount.

[Anarita John]

We topped up both of our phones with €5 because of the new, 6 month rule, but both are now showing expiry dates for 12 months. Thanks JB for the *110# and then 'green phone/dial.

[galexinda]

Thanks for the feedback, every euro helps as a poor pensioner

Terry

I agree Terry. These days, literally every little does help.
I don't use even €10 on the phone in a year, so delighted at this news.

[J B]

I don't use even €10 on the phone in a year, so delighted at this news.

If you don't use/need your credit - you can gift it to another so-easy customer

[Princebytor]

Thanx for the tip off, just checked it on my Cyta account and they have added 6 months to the old expiry date

[trevnhil]

Princebytor. How strange. Like others who have posted, I checked my credit this morning and when it would run out It has been extended for the full 12 months

[PolemIan]

Interesting. Perhaps they had a flood of people like us ditching them for other providers after they introduced this last year. My wife switched to a Primetel pay monthly account and is very happy with it as she makes far more use of the phone. My own PrimeTel contract is due for renewal in a couple of months and the package I’m on is now down to €5.99 a month which is a bargain.

[mark4007]

very interesting.. and useful

[galexinda]

I don't use even €10 on the phone in a year, so delighted at this news.

If you don't use/need your credit - you can gift it to another so-easy customer

Yes, that's what I do.

[Princebytor]

Princebytor. How strange. Like others who have posted, I checked my credit this morning and when it would run out It has been extended for the full 12 months

Trev,I I think it was because I paid for a 6 mth term in Oct 23 due to expire in April 24, so I can't complain at only getting a 6 mth extension..............all helps