CYTA SoEasy PAYG

[PolemIan]

FYI, and apologies if this is old news, we’ve just found out in the Cyta shop in the Kings Mall, that the validity periods for PAYG top ups has changed since we last did a top up, so a €10 top is now valid for 6 months rather than 12, and €5 one for 3 months rather than 6.

Something to be aware of, particularly for those who have a Cyprus number but are only here periodically.

Ian

[trevnhil]

Thanks for that info Ian.. It explains for me why my 'Balance left' is not 12 months

[Dominic]

I've always found the notion of a validity period as a bit of a con.

[galexinda]

Thanks for the update - €10 per annum is plenty for me but I will have to pay double now in order to keep the phone number.

[PolemIan]

Thanks for the update - €10 per annum is plenty for me but I will have to pay double now in order to keep the phone number.

Same here for Mrs PolemIan. So next expiry we will switch her to PrimeTel who have confirmed via their chat service today that top ups are valid for 365 days, or go for one of their plans that I’m on.

[glang3000]

I put 10 Euro on mine in April and it still says valid until 25th April 24 so perhaps I bought just in time?

Gary

[galexinda]

Thanks for the update - €10 per annum is plenty for me but I will have to pay double now in order to keep the phone number.

Same here for Mrs PolemIan. So next expiry we will switch her to PrimeTel who have confirmed via their chat service today that top ups are valid for 365 days, or go for one of their plans that I’m on.

Will she be able to keep the same phone number?

[ast]

I added credit in April and the validity was 12 months until April 24, yesterday added more credit (online) and validity remains April 24 so now 11 months.

[trevnhil]

Thanks for the update - €10 per annum is plenty for me but I will have to pay double now in order to keep the phone number.

Same here for Mrs PolemIan. So next expiry we will switch her to PrimeTel who have confirmed via their chat service today that top ups are valid for 365 days, or go for one of their plans that I’m on.

Will she be able to keep the same phone number?

That is a very interesting question, because no one wants to change their phone number in Cyprus..

[El tel]

Nice way for CYTA so easy to double their revenue , I never use up my allowance and the balance on my phone is building up , but I need to keep my number as the Bank of Cyprus use it when I use a cash machine .

Terry

[PolemIan]

Thanks for the update - €10 per annum is plenty for me but I will have to pay double now in order to keep the phone number.

Same here for Mrs PolemIan. So next expiry we will switch her to PrimeTel who have confirmed via their chat service today that top ups are valid for 365 days, or go for one of their plans that I’m on.

Will she be able to keep the same phone number?

I believe so - I did when I moved from Cyta to PrimeTel and the implication of two banners on this link is that transferring to their PAYG brings double top up and 1gb of mobile data per top up

https://primetel.com.cy/payasyougo

[PolemIan]

For the record, the transcript of an online chat session with CYTA from the website is below:

11:42:41 System An agent will be with you shortly.
11:43:06 Andreas hi my name is Andreas how can i help you ?
11:43:56 Ian. Hi Andreas, can you confirm the validity periods for SoEasy PAYG top up amounts please.
11:45:13 Andreas Hi ian
11:45:15 Andreas sure
11:45:36 Andreas for what amount are you interested exactly ?
11:45:51 Andreas and for which plan of soeasy are we talking about ?
11:46:15 Ian. €5, €10 and €20.
11:47:33 Andreas on the regular soeasy classic plan ?
11:48:10 Ian. I think so, it’s been active a long time
11:49:03 Andreas ok so for the 5 euro card is 90 days
11:49:47 Andreas 10 20 35 and 50 would be for 180 days
11:50:20 Ian. Is it different for the Plus plan?
11:50:49 Andreas the plus plan has a validity period of 30 days
11:51:39 Ian. Ok. Thanks for confirming.
11:51:52 Andreas you're welcome
11:52:00 Andreas can i help you with something else ?
11:52:32 Ian. No, that’s fine thank you Andreas.
11:53:07 Andreas have a nice day