Cyta free upgrades

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JimX
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Cyta free upgrades

Post by JimX » Thu Mar 12, 2020 7:45 am

Cyta free upgrades....


Just done a speed test and my Internet speed has increased to 30mbs from 20mbps no charge every little helps.


https://www.speedtest.net/
Jim.

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Dominic
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Re: Cyta free upgrades

Post by Dominic » Thu Mar 12, 2020 9:04 am

There is a very slight price increase.
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JimX
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Re: Cyta free upgrades

Post by JimX » Thu Mar 12, 2020 10:47 am

Really did not notice that but happy with the third better Internet speed...
Jim.

Tsadaken
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Re: Cyta free upgrades

Post by Tsadaken » Thu Mar 12, 2020 11:16 am

We were due to be upgraded from 10mbs to 20mbs under the upgrade scheme. But we have not been upgraded - so we contacted CYTA who got their engineers to check our line. However after repeatedly chasing them we have been informed that our line will not support the higher speed as we live in Ineia village which is too far from their relay transmitter. I asked if they had plans to upgrade the lines in the area but the CYTA representative did not know of any plans - as a result he offered to change our speed back to 10mbs at the reduced price - saving approx €10. Not the outcome we wanted but at least we are not going to be charged for something they cannot supply.

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Dominic
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Re: Cyta free upgrades

Post by Dominic » Thu Mar 12, 2020 11:34 am

You need to change your forum name. :)
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Dominic
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Re: Cyta free upgrades

Post by Dominic » Thu Mar 12, 2020 11:34 am

JimX wrote:
Thu Mar 12, 2020 10:47 am
Really did not notice that but happy with the third better Internet speed...
I didn't notice either, but the rep told me about it when I went to see them about not receiving bills.
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WHL
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Re: Cyta free upgrades

Post by WHL » Thu Mar 12, 2020 11:42 am

A friend of mine had the same result as his house was too far from, cytas box.

darrow
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Re: Cyta free upgrades

Post by darrow » Thu Mar 12, 2020 11:47 am

I was curious because I haven't noticed any improvement , so I just checked. Ping.32ms. Jitter.73ms. Download.15.1 Mbps. Upload. 2.1.
I tried again a few minutes later. Ping. 30. Jitter. 2. Download. 12.5 Mbps. Upload. 2.1.
I am not tech savvy and don't know what any of them mean, but the download is nowhere near 30 Mbps. :roll:

trevnhil
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Re: Cyta free upgrades

Post by trevnhil » Thu Mar 12, 2020 12:03 pm

Give Cyta a phone call and see what they say :-)
Trev..

WHL
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Re: Cyta free upgrades

Post by WHL » Thu Mar 12, 2020 2:00 pm

trevnhil wrote:
Thu Mar 12, 2020 12:03 pm
Give Cyta a phone call and see what they say :-)
Agree Cytas service is second to none, phoned them last week, they told me how many laptops etc we were using on the internet in my home, they told me the correct speed, and up graded my house and business withing minutes....
Last edited by WHL on Thu Mar 12, 2020 4:00 pm, edited 1 time in total.

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mike strand2
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Re: Cyta free upgrades

Post by mike strand2 » Thu Mar 12, 2020 3:11 pm

Primetel are also (at last) notifying customers about a doubling of download speeds from April. Again with small increase in the bill. €2 a month for 10 to 20Mb.

Mark
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Re: Cyta free upgrades

Post by Mark » Thu Mar 19, 2020 12:12 pm

I have checked my speed, I pay for 30mb download and 4 upload. For 2 days now my upload has increased to 8mb and my download is fairly consistent around 30mb

Great news if this continues

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Re: Cyta free upgrades

Post by Mark » Thu Mar 19, 2020 2:04 pm

Mark wrote:
Thu Mar 19, 2020 12:12 pm
I have checked my speed, I pay for 30mb download and 4 upload. For 2 days now my upload has increased to 8mb and my download is fairly consistent around 30mb

Great news if this continues
Just read that Cyta have increased the speed FOC for as long as the crisis lasts to help homeworkers, ..........what a service.

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