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Sundance Spa
Posted: Mon May 06, 2019 4:01 pm
by Sandra
We have a Sundance Spa and after coming back after spending the winter in the UK it will not flow properly we think it is to do with the CD Ozone Generator - can anyone help in getting an engineer to look at it. Tried Shipshape but doesn’t want to know, anyone know of anyone or company who would help?
Re: Sundance Spa
Posted: Mon May 06, 2019 4:37 pm
by Chaddy
When our Sundance spa,s heater decided to throw the towel in we got Florida Pools in Tremithousa.They renewed it very good.But the downside is dont expect to pay twopence.The parts needed can be expensive like sometimes having to be imported from the UK.
Hope this helps Sandra.
Re: Sundance Spa
Posted: Mon May 06, 2019 5:27 pm
by Sandra
Hi Chaddy thank you and we have tried Florida Spa but the lady was not helpful at all and said we do not touch any other make! Very abrupt....do you have a contact name please?
Re: Sundance Spa
Posted: Mon May 06, 2019 5:45 pm
by Chaddy
Sorry Sandra were not on the island right now where all our filing is etc.Mmmmm,dont quite understand your email,you say the lady was not helpful yet you want a contact name,and said they do not touch any other make,well that's fine as yours is a Sundance// Oh Florida pools is turn off to Tremithousa off the Polis road and its about 500 yards on the right..
Re: Sundance Spa
Posted: Mon May 06, 2019 6:25 pm
by Sandra
I thought maybe you had a name that you dealt with as the lady who answered the phone just did not want to know so I thought maybe you had a name of who came to yours. So do Florida pools fix Sundance Spas? Thank you Chaddy
Re: Sundance Spa
Posted: Mon May 06, 2019 7:52 pm
by Chaddy
Well,Sandra they fixed ours.
Re: Sundance Spa
Posted: Tue May 07, 2019 8:31 am
by Sandra
Thank you very much we will try all again and hopefully we will get someone to have a look and fix the problem.....
Re: Sundance Spa
Posted: Tue May 07, 2019 8:57 am
by Sandra
We sent an email to Style Spas and telephone but no one answered. Do you have a number ?
Re: Sundance Spa
Posted: Tue May 07, 2019 11:58 am
by chris&pam
We have a 9 year old Sundance Spa. We have used a guy called Nick to service it. It had been playing up but Nick replaced some motor bearings and some relays (or something) and it's working just like new now. Very reasonable charges as. Call him on 99735244.
Re: Sundance Spa
Posted: Tue May 07, 2019 6:30 pm
by Sandra
Thank you Chris we will give him a call
Re: Sundance Spa
Posted: Tue May 14, 2019 7:18 pm
by Sandra
Excellent service by Nick he came and took the pump away and brought it back a week later. All good, the spa is now back to its old self and at a fraction of the cost of a new one. Thank you Chris for the contact and to Nick for a very prompt and efficient service....