Doctors overloaded weeks after Gesy launch

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Doctors overloaded weeks after Gesy launch

Post by Paphos Life » Sun Jun 23, 2019 9:07 pm

Inundated with unnecessary visits and struggling with a very user-unfriendly software system, Gesy GPs say they are unable to cope with their workload since the launch of the long-awaited national health care system on June 1....

Read the article and chat about it below...

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Dominic
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Re: Doctors overloaded weeks after Gesy launch

Post by Dominic » Sun Jun 23, 2019 9:08 pm

Worth reading the whole article.
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Re: Doctors overloaded weeks after Gesy launch

Post by mike strand2 » Sun Jun 23, 2019 9:44 pm

As I said on another post, it should have been trialled in just a single town area first. Introducing such a major change over the whole country was inevitably going to result in problems. Doctors, Pharmacists and the public have to be patient for problems to be identified and then resolved over the next 6 months.

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Re: Doctors overloaded weeks after Gesy launch

Post by Dominic » Sun Jun 23, 2019 9:47 pm

I think the key thing to take away from that is that patients need to be patient and not greedy. I am referring to the people demanding tests they should have had done years ago but didn't.
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Re: Doctors overloaded weeks after Gesy launch

Post by Varky » Sun Jun 23, 2019 10:19 pm

mike strand2 wrote:
Sun Jun 23, 2019 9:44 pm
As I said on another post, it should have been trialled in just a single town area first. Introducing such a major change over the whole country was inevitably going to result in problems. Doctors, Pharmacists and the public have to be patient for problems to be identified and then resolved over the next 6 months.
Let's get it straight 'As was stated by yourself and one other'. Totally impractical. Yes the present system has teething problems but many people are of the opinion that it will get sorted. Shortage of some medicines etc. attributable to the GESY were, in the main, existent beforehand or being manufactured by reluctant pharmacists.

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Re: Doctors overloaded weeks after Gesy launch

Post by PW in Polemi » Mon Jun 24, 2019 7:10 am

I remember when the old, totally free system was changed to be chargeable - a whole €3 to see the GP and 50c per prescription or test. Suddenly, the queues at the hospital dramatically reduced. This current situation is the same reaction but in reverse. If it is free (or apparently so as not paid for at time of use), or if it is pre-paid, then the attitude is very much one of "I will ensure I get my money's worth" - come on, you must have seen this attitude in play at all-inclusive buffets where plates get overloaded and much food is wasted!
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Re: Doctors overloaded weeks after Gesy launch

Post by Mrblobby » Mon Jun 24, 2019 9:33 am

I agree with you Kay .

I’m off an all inclusive cruise soon , I’ll be piling my plate high . ;)

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Re: Doctors overloaded weeks after Gesy launch

Post by Dominic » Mon Jun 24, 2019 11:53 am

That's why those buffets have such small plates.

Fancy a showbiz story? I know you do so here goes...

My wife once ran a bridal shop in the UK. One of the customers wanted her to attend her party, so she could do any stitching in emergencies. My wife politely declined, as it would mean being away from me and our daughter all weekend. So the lady said that she could bring us to the party too.

The party was in Dubai. We were flown out there along with 200 or so other guests, and put up in a nice posh hotel. We had a lovely time.

Anyway, come the night of the party, we see there are some showbiz guests, including Shane "Two Plates" Richie and a bloke from Game of Thrones, who's name escapes me. I was shocked to observe that Shane "Two Plates" Richie handled the small-plate-buffet-dilemma by carrying not one, but, wait for it, TWO PLATES!

Yes, he had the showbiz front to waltz up to the buffet and get two plates of expensive nosebag. And I double-checked. He wasn't getting a plate for his dear old Mum or something like that, they were both for him.

This is how Shane "Two Plates" Richie got his nickname, though it doesn't seem to have caught on yet.
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Re: Doctors overloaded weeks after Gesy launch

Post by WHL » Mon Jun 24, 2019 12:22 pm

Dominic wrote:
Mon Jun 24, 2019 11:53 am
That's why those buffets have such small plates.

Fancy a showbiz story? I know you do so here goes...

My wife once ran a bridal shop in the UK. One of the customers wanted her to attend her party, so she could do any stitching in emergencies. My wife politely declined, as it would mean being away from me and our daughter all weekend. So the lady said that she could bring us to the party too.

The party was in Dubai. We were flown out there along with 200 or so other guests, and put up in a nice posh hotel. We had a lovely time.

Anyway, come the night of the party, we see there are some showbiz guests, including Shane "Two Plates" Richie and a bloke from Game of Thrones, who's name escapes me. I was shocked to observe that Shane "Two Plates" Richie handled the small-plate-buffet-dilemma by carrying not one, but, wait for it, TWO PLATES!

Yes, he had the showbiz front to waltz up to the buffet and get two plates of expensive nosebag. And I double-checked. He wasn't getting a plate for his dear old Mum or something like that, they were both for him.

This is how Shane "Two Plates" Richie got his nickname, though it doesn't seem to have caught on yet.
Guess I should change my name to, WHL six plates :shock:

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Re: Doctors overloaded weeks after Gesy launch

Post by trevnhil » Mon Jun 24, 2019 12:52 pm

Back onto the topic.. I phoned our chosen doctor this morning and asked for an appointment just to obtain a repeat prescription.. So I was given an appointment tomorrow afternoon, when I should only have to wait a small amount of time.. My last visit to a GP was at Polis Hospital, where I waited just for a prescription, over two and a half hours ..
Trev..

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Re: Doctors overloaded weeks after Gesy launch

Post by WHL » Mon Jun 24, 2019 1:01 pm

trevnhil wrote:
Mon Jun 24, 2019 12:52 pm
Back onto the topic.. I phoned our chosen doctor this morning and asked for an appointment just to obtain a repeat prescription.. So I was given an appointment tomorrow afternoon, when I should only have to wait a small amount of time.. My last visit to a GP was at Polis Hospital, where I waited just for a prescription, over two and a half hours ..
Trev my wife went to the chemist today to pick up the meds that the Chemist was out of stock, she asked to get the prescription back and was told, no need I have it on the computer, she then said what if I don't use you next month or you are closed, he said no problem, every chemists now has access to your prescription?

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Re: Doctors overloaded weeks after Gesy launch

Post by daveg » Mon Jun 24, 2019 2:25 pm

Meanwhile myself and others continue to wait to be accepted on the new system , even though we have the white medical card.....
All required paperwork sent to Nicosia weeks ago....

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Re: Doctors overloaded weeks after Gesy launch

Post by trevnhil » Mon Jun 24, 2019 2:42 pm

WHL. it is good to know that you can use whichever Pharmacy you want to.. We are going to try a different one to the one we usually use.

daveg, it is worrying, because you have no idea if they have even got the papers you sent.. We applied by using our chosed doctor. It took a while but not 5 weeks. Hopefully you will hear something soon. Have you tried the Gesy phone helpline, I here they are very good..
Trev..

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Re: Doctors overloaded weeks after Gesy launch

Post by Happy in Cyprus » Mon Jun 24, 2019 4:49 pm

My daughter is a bit of an expert on GESY now :lol: She has been to hell and back over the past two weeks, getting her kids set up with a paediatrician. Apparently kids up to the age of 18 can elect to see a paediatrician instead of a GP...and I believe up to the age of 15 are required to. However, the secretary for the preferred paediatrician was worse than useless and really couldn't be bothered to help Sarah. Kept fobbing her off and sending her in different directions. She told Sarah that because her children were British she didn't qualify for GESY and that she would have to go to the General for treatment - which was utter nonsense; the more so as Sarah and hubby pay a huge chunk into Social Insurance (and now GESY) each month. Sarah told the sec that both her children were born in Cyprus. The sec's knowledge and understanding of GESY was abysmal; she gave so much bad information to Sarah.

Anyway, Sarah can be a very determined individual and after countless hours and multiple visits to the paediatrician's secretary, plus hours spent on the GESY website, has now not only set up herself and husband on the official GESY website with Dr Dora as their GP, but has also now succeeded in geting her children linked up with the paediatrician of choice. They're all now linked up as a family on the GESY website. On our behalf she even picked up the forms from Dr Dora from me and wife; these have now been signed and returned. We hadn't previously bothered to do this, as Dr Dora had assured us we were already set up with her on GESY; all done on email. All that remains now is for Sarah to get me and wife sorted out on the GESY website, armed with the knowledge she has acquired for her family...and we should be good to go.

Bit of a frustrating and time-consuming pallaver, but it is probably to be expected on such an incredibly huge, and new, undertaking as this.

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Re: Doctors overloaded weeks after Gesy launch

Post by darrow » Mon Jun 24, 2019 9:58 pm

daveg wrote:
Mon Jun 24, 2019 2:25 pm
Meanwhile myself and others continue to wait to be accepted on the new system , even though we have the white medical card.....
All required paperwork sent to Nicosia weeks ago....
We are in the same position. Coming into the 7th week! I registered with Doctor, MOH with Nicosia. I don't even know if my registration went through. After s week of trying I managed to get the Secretary. She left a form for me at reception, which had all my details on, but I still had to send all the paperwork copies again, that I had given her. I can't find out where my 1st copies went because she is on holiday until end of July! :roll:

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Re: Doctors overloaded weeks after Gesy launch

Post by bromerzz » Mon Jun 24, 2019 10:07 pm

Posted an application with set of supporting paperwork last Monday, received email confirmation of acceptance from GESY this morning. Went back online registered with Dr of choice and late this afternoon received acceptance from her. Just need to pop into the Dr at some convenient time to prove Yellow slip and that's me sorted. My wifes went through weeks ago but somehow even though mine was in the same envelope it did not get actioned.

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Re: Doctors overloaded weeks after Gesy launch

Post by Varky » Mon Jun 24, 2019 10:26 pm

Once other factors such as doctor's receptionists are brought into the equation you are leaving yourself wide open to their actions (or lack of actions) which in turn can complicate and delay matters.

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Re: Doctors overloaded weeks after Gesy launch

Post by trevnhil » Mon Jun 24, 2019 10:49 pm

You cannot expect the doctor to do all this extra office work.. So the receptionist and other helpers have to take on some extra responsibility
Trev..

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Re: Doctors overloaded weeks after Gesy launch

Post by Happy in Cyprus » Tue Jun 25, 2019 1:16 am

Agree Trev, but it behoves such receptionists to fully acquaint themselves with the workings of the GESY system, so that they do not give out erroneous advice and send prospective patients on wild goose chases. The other paediatrician in Paphos, who my daughter has used for the past 11 years, refuses to join GESY, on the basis that (she says) she would not be able, in future, to give her patients the personal care which she has in the past. She recognised also that she would need to appoint a secretary, which would be a big extra cost for her.

And this in one of the issues, namely that each doctor is now required to take on a secretary, to undertake the workload which they themselves cannot manage. In the UK, doctors practices employ one or more receptionists/secretaries to share between all the doctors who work in the practice.

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Re: Doctors overloaded weeks after Gesy launch

Post by trevnhil » Tue Jun 25, 2019 7:11 am

There are of course lots of things to take into account. Many of what were private GP's here already have a receptionist to take care of the bookings when clients phone in.. Even the dentist that you an I use has one..
But also in our experience many of the doctors working from the different hospitals don't have an appointment system. You just turn up and wait outside the surgery.. Just as there are big changes for the patients, so there are also for the doctors..
Trev..

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