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AMAZON
Posted: Fri Jun 29, 2018 9:16 am
by jen
I get the Money Newsletter from the DM and this is one of articles listed in this weeks, posted for info:
http://www.thisismoney.co.uk/money/beat ... order.html
Re: AMAZON
Posted: Fri Jun 29, 2018 1:27 pm
by Dominic
You can't blame Amazon for that. Had the couple contacted Amazon in the first place, rather than their bank, the matter would have been swiftly dealt with.
For a start, they never received the item. So they would have been refunded on that basis alone.
Re: AMAZON
Posted: Mon Jul 02, 2018 7:58 am
by jeba
Maybe it´s worth buying insurance against unauthorised use of your credit card or online accounts. I´m paying € 7,95 per year for that peace of mind.
Re: AMAZON
Posted: Mon Jul 02, 2018 10:14 am
by T@T
The problem is YOU have to prove its unauthorised use.
Re: AMAZON
Posted: Mon Jul 02, 2018 1:16 pm
by Dominic
It's not really a problem. Every time I've been a victim of online fraud, the banks have refunded without any fuss whatsoever. And YOU don't have to prove anything. In each case I have told them about unauthorised use they have assumed I was telling the truth. Normally it is obvious anyway, as the goods will be outside of your usual purchasing habits.
The flip side is that I would get into occasional issues if I actually bought something unusual. But a quick phonecall would sort that out.