Page 1 of 1
Cobalt airline
Posted: Tue Jan 24, 2017 12:27 pm
by ast
Has anyone had first hand experience of Cobalt, online reviews are mixed from what I see.
Looking for some flights for family later in the year and price is favourable, any feedback apreciated.
Re: Cobalt airline
Posted: Tue Jan 24, 2017 12:32 pm
by geoffreys
Might be OK when/if they actually own their own planes.
Their problems to date seem, in the main, to have arisen from faults on hired-in aircraft, causing travel delays to
their customers.
Actually, their fares are NOT very cheap for April 2017 onwards. In many cases cheaper on BA.
Geoff.
Re: Cobalt airline
Posted: Tue Jan 24, 2017 3:31 pm
by Steve - SJD
Road Warrior wrote: ↑Tue Jan 24, 2017 2:25 pmI had been involved in a RTC in Cyprus whilst on my morning bike ride, seven broken ribs, broken clavicle, broken shoulder blade and a collapsed lung.
Due to the collapsed lung, could not fly for a further four weeks, Cobalt refunded our payment in full and sent us a very nice e mail wishing me a speedy recovery. Will use them as much as we can.
Wow - that sounds bad - sorry to hear that!
Agree with you on Cobalt - have had 12 flights with them and no probs though I appreciate
they have had some teething issues. I did have to contact Customer Service once and it was
dealt with reasonably quickly, professionally and they refunded a fee without me asking so
no complaints so far.
Have booked some more but as expected the prices have risen but we'll see how they go.
Cheers
Steve
Re: Cobalt airline
Posted: Tue Jan 24, 2017 3:49 pm
by geoffreys
Steve - SJD wrote: ↑Tue Jan 24, 2017 3:31 pm
Road Warrior wrote: ↑Tue Jan 24, 2017 2:25 pmI had been involved in a RTC in Cyprus whilst on my morning bike ride, seven broken ribs, broken clavicle, broken shoulder blade and a collapsed lung.
Due to the collapsed lung, could not fly for a further four weeks, Cobalt refunded our payment in full and sent us a very nice e mail wishing me a speedy recovery. Will use them as much as we can.
Wow - that sounds bad - sorry to hear that!
Agree with you on Cobalt - have had 12 flights with them and no probs though I appreciate
they have had some teething issues. I did have to contact Customer Service once and it was
dealt with reasonably quickly, professionally and they refunded a fee without me asking so
no complaints so far.
Have booked some more but as expected the prices have risen but we'll see how they go.
Cheers
Steve
Just out of interest Steve, were all your 12 flites with Cobalt on time?
Thanks,
Geoff.
Re: Cobalt airline
Posted: Tue Jan 24, 2017 4:15 pm
by Steve - SJD
geoffreys wrote: ↑Tue Jan 24, 2017 3:49 pm
Just out of interest Steve, were all your 12 flites with Cobalt on time?
Thanks,
Geoff.
One was delayed by about 35mins but ended up arriving about 10mins behind schedule.
Other than that then yes all on time for us.
Cheers
Steve
Re: Cobalt airline
Posted: Tue Jan 24, 2017 5:23 pm
by geoffreys
Steve - SJD wrote: ↑Tue Jan 24, 2017 4:15 pm
geoffreys wrote: ↑Tue Jan 24, 2017 3:49 pm
Just out of interest Steve, were all your 12 flites with Cobalt on time?
Thanks,
Geoff.
One was delayed by about 35mins but ended up arriving about 10mins behind schedule.
Other than that then yes all on time for us.
Cheers
Steve
Thanks for that Steve, re-assuring.
Geoff.
Re: Cobalt airline
Posted: Tue Jan 24, 2017 5:45 pm
by Dominic
That is better than our record with BA!
Re: Cobalt airline
Posted: Tue Jan 24, 2017 5:47 pm
by Dominic
Incidently, did anybody ever fly with Strategic airlines? We did one year and for a return flight we experienced an incredible 13 and half hours delay. 6 1/2 on the way out and 7 on the way back.
Re: Cobalt airline
Posted: Thu Jan 26, 2017 11:13 am
by ast
Thanks for the feedback, family have booked with Cobalt so we will see how it goes.
