Paphos Life

MOH has now taken over my old laptop, but we don't know how to wipe the memory. I cannot remember my password when I first set up the laptop, so it's proving to be a pain.

Please can anyone point me in the right direction.

Thanks

Jackie

I hope this does not sound harsh, it is not meant to. But maybe it would be best to take it to a computer shop.

Trev..

Yes Trev, you're right, but if someone sells a used laptop, there must be a way to clear the memory.

Jackie

What operating system is the laptop running?

R W

Yes you're right it is Win7. I have sent you a pm.

Thanks

Jackie

Ok thanks again.

Jackie

I took one to Computer SOS last year I think it was about 40/50 euros we did ask them to save some of the stuff that was on there
garry

Jackie knowing you now live in the UK maybe best to get your OP system reinstalled at a PC shop near you, I have just had one of my PC reinstalled with Win 10.1 and the local cost was €50 at SOS, no good for you though.

I always recommend using Ccleaner, (link provided) it is a free application and I use mine every other day to clean out old files and recent memory, well worth doing.

http://filehippo.com/download_ccleaner

Allesley

Thank you for your advice.

I do use Ccleaner myself, but in spite of unticking the username boxes, it still wipes them all. I find it frustrating to have to put them all back in again.

Jackie

Ccleaner.

Jackie I agree with the password and log on, you did say though you wished to wipe all memory from your laptop correct?

Tutorials if you are up to doing it, I wasn't!

https://www.youtube.com/watch?v=ZWEft3g7oHQ


Jim, and I hope your keeping well.

Jim

Thank you, and yes it was indeed to wipe all memory, but due to circumstances, we have gone down another route now. I know next to nothing about computers, it's a bit like, 'I'm not a mechanic, but I can drive a car'

Yes I'm fine thank you, you obviously know me, please pm me.

Thanks, Jackie