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Chaos mounts for easyJet passengers

Posted: Tue Jun 07, 2022 12:01 pm
by Paul
Been trying to print boarding pass for a friend and his wife and cannot get in to easyjet here's why.

https://uk.news.yahoo.com/chaos-mounts- ... 39156.html

Re: Chaos mounts for easyJet passengers

Posted: Tue Jun 07, 2022 7:44 pm
by trevnhil
That is the way it looks to me when I read the headlines

Re: Chaos mounts for easyJet passengers

Posted: Wed Jun 08, 2022 12:19 am
by J B
El tel wrote: Tue Jun 07, 2022 8:22 pm EasyJet have just been greedy , they have taken bookings when they knew they did not have the staff in place to handle the numbers.
You can now book EJ flights for up to 8th May 2023 - how do you think they can have any idea as to how many staff they will be able to employ in 11 months time? :roll:

Re: Chaos mounts for easyJet passengers

Posted: Wed Jun 08, 2022 12:57 am
by PhotoLady
mouse wrote: Tue Jun 07, 2022 7:17 pm so do i read this correctly that people are being left stranded abroad as they cancel outgoing flights so there are no planes for return flights ?
In a word, yes.

No flight leaving the UK means there's no flight to return passengers at the other end.

Bags not being unloaded in a timely manner upon returning to UK all has a knock on effect, passengers not being able to get off flights as not enough staff to operate the airbridges or assistance passengers puts the flight schedule behind for the aircraft heading to the next destination.

Flight crew has to be there 2hrs before the flight too so they can end up out of hours, if no standby crews at the time or within the space required to hit the flight slot = flight cancellation.

At Manchester a couple of weekends ago, the Security Check staff completely blanked several flight crew who also needed to be processed.
Rather than push their way through, the crews let frustrated passengers go ahead in order to avoid any more upset.
It was shambolic but there are many brand new staff only now grasping the ropes as they perform the job whilst still green to the pitfalls and what to look out for.

Coming back from Spain, a small airport with fully functioning and staff confident in their job was a whole different aspect.
Polite, unflappable as items were discovered in bags that shouldn't have been inside but put into the trays. Removed and checked with a smile in the blink of an eye.

Just those small things make a huge difference to the time it takes to move large numbers of passengers - in a situation where timing is paramount.

At Manchester on arrival, the border control on a midweek lunchtime was well coordinated and bags already on the carousel as we came down the escalators.

Passing through T2 departure check-in hall heading to the railway station was like a ghost town in comparison to the cattle market that met us as we reached them 11 days earlier.

This has also been fed back by passengers arriving at Manchester for holidays earlier today.

Best to avoid weekend departures may be a solution wherever possible but nothing is set in stone when it comes to air travel.
There will always be a couple of flights with hiccups on most days, we just don't hear about them.

Re: Chaos mounts for easyJet passengers

Posted: Wed Jun 08, 2022 8:56 pm
by Kili01
Photo Lady, Air travel at present sounds like a lottery! Can you give an educated guess as to how long it may take for an airline like EasyJet to get back to more normal operations?
Am booked to travel Paphos- Bristol, next month. Will need Special Assistance.
Pls answer by pm if nec.

Dee

Re: Chaos mounts for easyJet passengers

Posted: Thu Jun 09, 2022 1:12 am
by PhotoLady
There's no sign of normality approaching as I see it right now. Each day produces different scenes at different airports.

An article appeared earlier this evening from the Cyprus Mail that Cyprus airports are now feeling the brunt of it too.

Indeed, it's a lottery with some airports on repeat.

Keep an eye on arrivals and departures at your end to see if there's any kind of pattern. School holidays haven't started yet so anything can happen.

Again today, people on some of the groups I follow have said Manchester T3 and T2 were quieter than they expected but again, it's midweek. Whereas the Manchester Evening News online were showing big queues.

All depends on the airline, but early morning flights from UK still seem to fare the worst. We tend to avoid those in any event and have been lucky with the three trips we've taken since November last year.

We shall see what the next couple of days brings out in the press.

Re: Chaos mounts for easyJet passengers

Posted: Thu Jun 09, 2022 1:31 am
by PhotoLady
BA made this announcement earlier today

https://travelweekly.co.uk/news/air/ba- ... nce-policy

Not sure if they think the end of the mess is in sight or basically passing the buck squarely back on the passenger to be fully insured.

Re: Chaos mounts for easyJet passengers

Posted: Thu Jun 09, 2022 1:05 pm
by Dominic
That BA thing is nothing to do with the airport delays.

Re: Chaos mounts for easyJet passengers

Posted: Thu Jun 09, 2022 1:11 pm
by PhotoLady
Dominic wrote: Thu Jun 09, 2022 1:05 pm That BA thing is nothing to do with the airport delays.
Hence my comment.

Re: Chaos mounts for easyJet passengers

Posted: Thu Jun 09, 2022 1:14 pm
by PhotoLady
An update here on TUI and Jet2 (mainly related to Birmingham and Manchester airports) but sounds like recruitment is being ramped up.

https://www.birminghammail.co.uk/news/l ... s-24155635

Re: Chaos mounts for easyJet passengers

Posted: Thu Jun 09, 2022 1:40 pm
by J B
PhotoLady wrote: Thu Jun 09, 2022 1:12 am Again today, people on some of the groups I follow have said Manchester T3 and T2 were quieter than they expected but again, it's midweek. Whereas the Manchester Evening News online were showing big queues.
Never let the facts get in the way of a good story!!! :lol:

Re: Chaos mounts for easyJet passengers

Posted: Fri Jun 10, 2022 7:46 pm
by jeba
To make things worse Easyjet staff in Germany went on a Warnung strike today. Hopefully this isn't a prelude for more.

Re: Chaos mounts for easyJet passengers

Posted: Fri Jun 10, 2022 9:04 pm
by Chaddy
Mmmmmm,went through Manchester Ringway Monday,no problem at all.Like some one said on this posting,never let the facts spoil a good story.

Re: Chaos mounts for easyJet passengers

Posted: Sat Jun 11, 2022 12:30 am
by PhotoLady
Chaddy wrote: Fri Jun 10, 2022 9:04 pm Mmmmmm,went through Manchester Ringway Monday,no problem at all.Like some one said on this posting,never let the facts spoil a good story.
As also mentioned in a post further back in this thread:
At Manchester on arrival, the border control on a midweek lunchtime was well coordinated and bags already on the carousel as we came down the escalators.

Passing through T2 departure check-in hall heading to the railway station was like a ghost town in comparison to the cattle market that met us as we reached them 11 days earlier.