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No voice on messenger
Posted: Tue Jan 18, 2022 6:41 pm
by Firefly
I am having trouble talking to my friend in Cyprus on FB messenger. We can both see each other, but whilst I can hear her, she can't hear me.
I have ensured that the volume is on maximum, and the mike is not muted, so what am I doing wrong ?
Can anyone help please.
Thanks, Jackie
Re: No voice on messenger
Posted: Tue Jan 18, 2022 10:12 pm
by Dominic
First question: can they hear any sound on their computer?
Re: No voice on messenger
Posted: Wed Jan 19, 2022 5:49 am
by jeba
Second question: Can you communicate via a different app like whatsapp?
Re: No voice on messenger
Posted: Wed Jan 19, 2022 12:33 pm
by Firefly
Hi Guys
Firstly thank you for your replies.
Yes my friend can hear other people, it's just me.
I can't connect via what's app for some reason.
My friend is using a new phone, the one she used before worked ok. Is this because I'm on my laptop and she's on her phone perhaps ?
Jackie
Re: No voice on messenger
Posted: Wed Jan 19, 2022 9:44 pm
by jeba
Did you try whatsapp from your laptop as well or from your cellphone? Have you tried uninstalling and reinstalling? Are you using a voip app like e.g. dialnow or voipbuster? If so, is it not working either?
Re: No voice on messenger
Posted: Fri Jan 21, 2022 4:50 pm
by Firefly
jeba
Sorry, far too technical for me, only just finding my way around my iPhone.
Thought it might just be a simple fix, seems not.
Jackie
Re: No voice on messenger
Posted: Sat Jan 22, 2022 7:16 am
by JimX
Hello Jackie, it is an easy fix.
Remove then reload the app....worked for me.
Need help, then go to Utube never fails me.
Re: No voice on messenger
Posted: Sat Jan 22, 2022 2:40 pm
by Firefly
Hi Jim
Many thanks, I'll do that.
Hope you're well.
Jackie