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Water Bill

Posted: Wed Jul 15, 2020 10:36 am
by Henann
Wonder if the forum can help. How do you
Pay a water bill without physically having
the bill were usually
In cyprus every 3months Get our bill
and pay on the website With bill number and
Check digits Or at the office towards
the old town , we’ve tried the telephone number
On top of the bill many times but no reply
And eventually cut off. Wont be back till
End October so obviously concerned.

Re: Water Bill

Posted: Wed Jul 15, 2020 10:44 am
by Princebytor
Try the JCC Smart website to see if the water company(council) are listed. If it is, just set up an account on JCC and pay with a card following the instructions..........pretty easy really.

Re: Water Bill

Posted: Wed Jul 15, 2020 10:45 am
by Princebytor
Just realised you haven't got the bill, which will be a problem.

Re: Water Bill

Posted: Wed Jul 15, 2020 10:45 am
by daveg
But surely if the OP hasn't got a bill then he won't know what to pay.....

Re: Water Bill

Posted: Wed Jul 15, 2020 11:08 am
by Uncle D
Phone your council and work from there surely you could give them payment over the phone. Get their number from the internet, there's got to be someone there, what village is it?

Re: Water Bill

Posted: Wed Jul 15, 2020 11:54 am
by trevnhil
Uncle D .. Henann says " We’ve tried the telephone number
On top of the bill many times but no reply
And eventually cut off. "

Re: Water Bill

Posted: Wed Jul 15, 2020 12:25 pm
by galexinda
Can you please give the name of office where the bill is issued and the number you have tried phoning. Thank you.

Re: Water Bill

Posted: Wed Jul 15, 2020 1:36 pm
by Uncle D
trevnhil wrote: Wed Jul 15, 2020 11:54 am Uncle D .. Henann says " We’ve tried the telephone number
On top of the bill many times but no reply
And eventually cut off. "
Yes Trev I can read, but not knowing if the water bill is issued from his village council or Paphos municipality. If its village and its like ours the council offices only seem to be open when bills are due at the end of the year, I have to contact the Mukhtar on his mobile for any questions etc, so maybe that is the case for him.

Re: Water Bill

Posted: Wed Jul 15, 2020 1:51 pm
by trevnhil
Yes I suppose that could be the scenario .. I have only lived in 3 different Villages / areas and didn't know that some offices only seem to be open when bills are due at the end of the year.
Fortunately our village offices are open every weekday. Which is convenient because the water bill is every 3 months ..
I apologise about not knowing some village offices are only open at the end of the year :-(

Re: Water Bill

Posted: Wed Jul 15, 2020 1:55 pm
by daveg
We haven't got a Village office....it's the Muktars house we go to , providing he's not out tending his goats,chickens or whatever....real village life!

Re: Water Bill

Posted: Wed Jul 15, 2020 1:56 pm
by Uncle D
No need to apologise Trev 😊

Re: Water Bill

Posted: Wed Jul 15, 2020 8:30 pm
by Henann
Were in paphos on priamou street across from
Fruit market and literally 400 yds from water
office.

Number I’ve been trying is 26943045

We’ve also found an email address
[email protected], Again no reply.

Got some time tomorrow so will try again.

Thanks all

Re: Water Bill

Posted: Wed Jul 15, 2020 9:09 pm
by galexinda
If it is the office next to Alpha Bank I have found this number: 26932374.
Paphos Municipality is 26822270 - they may be able to assist.

Re: Water Bill

Posted: Wed Jul 15, 2020 9:44 pm
by Henann
Thank you so much galexinda 👍🏻👍🏻🙏🏻

Re: Water Bill

Posted: Fri Jul 17, 2020 1:55 pm
by Henann
Still no luck 1st number is message saying dialled
Incorrectly 2nd number puts you through to
Choices where water is one. 15 mins no reply
Emailed water supply address no reply.

Have tried past two days looks like it’ll be october
Then. Got to say electricity are easy to deal
With waters a different matter.

Thanks for advice.

Re: Water Bill

Posted: Fri Jul 17, 2020 2:02 pm
by Uncle D
Maybe set up a DD with them, I have never known holiday homes to be cut off as their bills are usually minimal, unless there is a leak or not been paid for a year or so. How do you know that you are cut off?