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losing internet connection

Posted: Thu Jul 30, 2020 11:45 am
by AFJ
Just lately my laptop loses internet connection, say's I'm connected but no internet !!! it reconnects easily but what causes it ? any ideas please

Jenny

Re: losing internet connection

Posted: Thu Jul 30, 2020 12:41 pm
by mike strand2
AFJ wrote: Thu Jul 30, 2020 11:45 am Just lately my laptop loses internet connection, say's I'm connected but no internet !!! it reconnects easily but what causes it ? any ideas please

Jenny
Same here for me!

Re: losing internet connection

Posted: Thu Jul 30, 2020 11:46 pm
by glang3000
Try turning the router off at the plug for a minute then back on. often does the job.

Gary

Re: losing internet connection

Posted: Fri Jul 31, 2020 12:38 pm
by AFJ
Glang Been there done that don't make any difference .
Jenny

Re: losing internet connection

Posted: Fri Jul 31, 2020 8:59 pm
by Mirek
mike strand2 wrote: Thu Jul 30, 2020 12:41 pm
AFJ wrote: Thu Jul 30, 2020 11:45 am Just lately my laptop loses internet connection, say's I'm connected but no internet !!! it reconnects easily but what causes it ? any ideas please

Jenny
Same here for me!


It may be a coincidence, however, are you both with the same service provider ?

Re: losing internet connection

Posted: Fri Jul 31, 2020 9:00 pm
by mike strand2
Primetel

Re: losing internet connection

Posted: Sat Aug 01, 2020 7:49 am
by jeba
Same problem here. On my laptop as well as on my tablet but never on my cellphone (even in Wifi mode). When I switch Wifi off and on again it reconnects without any fiddling with the router so I don´t think it has to do with the provider.

Re: losing internet connection

Posted: Sat Aug 01, 2020 4:43 pm
by AFJ
I'm with Cyta

Jenny

Re: losing internet connection

Posted: Sun Aug 02, 2020 5:16 pm
by holitec
Try logging in to the router and changing the wifi channel from auto to 3 or 10, or ask cyta if you can upgrade the router to the new model which has 2.4GHZ and 5GHZ wifi.The wifi signal is probably being interfered with from a nearby signal.

I assume your cyta router is the previous model.

Digby

Re: losing internet connection

Posted: Tue Aug 11, 2020 12:41 pm
by AFJ
very strange since I posted it hasn't happened since. How is everyone else doing ?

Jenny

Re: losing internet connection

Posted: Thu Aug 13, 2020 7:29 pm
by gerryg
I am with primetel and I first lost my wi fi connection in dec last year. Switching off the wifi button and then on again solves the problem. But it has happened several times since . One day it happened three times! I contacted primetel and an engineer monitored the line. Of course during this period it was fine . Sods law I think its called. The last time it happened was about three weeks ago . So all in all its not that often but seems to go in bursts.

Everything else connected with ethernet is fine.