No voice on messenger

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Firefly
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No voice on messenger

Post by Firefly »

I am having trouble talking to my friend in Cyprus on FB messenger. We can both see each other, but whilst I can hear her, she can't hear me.

I have ensured that the volume is on maximum, and the mike is not muted, so what am I doing wrong ?

Can anyone help please.

Thanks, Jackie
It's not the size of the dog in the fight, it's the size of the fight in the dog.
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Dominic
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Re: No voice on messenger

Post by Dominic »

First question: can they hear any sound on their computer?
Web Designer / Developer. Currently working on Paphos Life.
Living in Polemi, Cyprus with my wife and daughter.
jeba
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Re: No voice on messenger

Post by jeba »

Second question: Can you communicate via a different app like whatsapp?
Firefly
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Re: No voice on messenger

Post by Firefly »

Hi Guys

Firstly thank you for your replies.

Yes my friend can hear other people, it's just me.

I can't connect via what's app for some reason.

My friend is using a new phone, the one she used before worked ok. Is this because I'm on my laptop and she's on her phone perhaps ?

Jackie
It's not the size of the dog in the fight, it's the size of the fight in the dog.
jeba
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Re: No voice on messenger

Post by jeba »

Did you try whatsapp from your laptop as well or from your cellphone? Have you tried uninstalling and reinstalling? Are you using a voip app like e.g. dialnow or voipbuster? If so, is it not working either?
Firefly
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Re: No voice on messenger

Post by Firefly »

jeba

Sorry, far too technical for me, only just finding my way around my iPhone.

Thought it might just be a simple fix, seems not.

Jackie
It's not the size of the dog in the fight, it's the size of the fight in the dog.
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JimX
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Re: No voice on messenger

Post by JimX »

Hello Jackie, it is an easy fix.

Remove then reload the app....worked for me.

Need help, then go to Utube never fails me.
Jim.
Firefly
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Re: No voice on messenger

Post by Firefly »

Hi Jim

Many thanks, I'll do that.

Hope you're well.

Jackie
It's not the size of the dog in the fight, it's the size of the fight in the dog.
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