Norton Antivirus

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Firefly
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Norton Antivirus

Post by Firefly » Sat May 01, 2021 3:48 pm

I have downloaded Norton today, but it keep coming up with the message that my computer isn't covered by antispyware. It then has a box that says 'fix it', so I click on the 'fix it' and then the message is that it's fixing it, next it comes up in red that it hasn't fixed it.

No further help as to what I do next, a search of the Norton Website doesn't help.

Please has anyone come across this, and if so, what do I do to protect my computer.

Thanks, Jackie
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The Aquila
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Re: Norton Antivirus

Post by The Aquila » Sat May 01, 2021 5:58 pm

Personally I wouldn’t even consider Norton, I prefer to use Avast.

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Devil
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Re: Norton Antivirus

Post by Devil » Sat May 01, 2021 7:13 pm

Webroot Secure Anywhere is possibly the best one but you have to pay a small amount per year.

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Dominic
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Re: Norton Antivirus

Post by Dominic » Sat May 01, 2021 7:35 pm

First of all, where did you download it from?

Secondly, you should see if there is an option to create a boot cd or usb stick. If so, do that, and boot from it. Your system will then get scanned more thoroughly.

I use Kaspersky, and you can make a boot cd with them. You should be able to with Norton as well.
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Happy in Cyprus
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Re: Norton Antivirus

Post by Happy in Cyprus » Sun May 02, 2021 2:10 am

My reading of Jackie's problem is that Norton are trying to sell you additional protection. AVG are like that. They get you on board for one type of protection; shortly afterwards they tell you "Did you realise you're not covered for xyz". After they've then flogged you this, they then try to sell you additional cover. Must admit that I've got most AVG cover now, lol...and happy to pay what is a very modest annual cost.

Must say I am completely happy with AVG. Any attachments on inbound dodgy emails are removed before you even have a chance to open them, but you are told which the dodgy email was.

Malwarebyte is considered good for anti-spyware, I have it on my Mac, but can't remember whether I got if free or paid for it.

Must admit that I like Apple's moral stance on not allowing trackers to follow you: https://www.thetimes.co.uk/article/appl ... 03ac79eafb

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Road Warrior
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Re: Norton Antivirus

Post by Road Warrior » Sun May 02, 2021 9:40 am

Norton are trying to get you to buy a Malicious Software (malware) detection programme. Malware is not a virus and is generally not detected by Anti Virus.
Most AV companies do this now, some offer a "Security Suite" which includes AV and "real time" malware detection from the start but are naturally more expensive.
For myself, I wouldn't use Norton, have been using Avast for many years and found it to be bomb proof. If you are not in the habit of downloading programmes or clicking on "unknown" links then possibly Malware will not be an issue for you. If you wish to scan your device for Malware you could use " Malwarebytes", you download the paid for programme but pay nothing for a couple of weeks, at the end of the trial period, if you don't wish to pay, the programme reverts to the free version. It allows you to scan for Malware at any time but does not run constantly in the background, therefore not offering you real time protection.
When downloading any AV or Malware, be sure to check you are downloading from the company's own site, there are unauthorised Mirror Sites which may offer a corrupted product or a programme which actually contains Malware.
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Happy in Cyprus
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Re: Norton Antivirus

Post by Happy in Cyprus » Sun May 02, 2021 10:48 am

Road Warrior wrote:
Sun May 02, 2021 9:40 am
It allows you to scan for Malware at any time but does not run constantly in the background, therefore not offering you real time protection.

Just checked my Malwarebytes and it is set to check for malware 9am daily, so not real-time, but still worth having. Apparently has not found anything in previous 6 months.

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Re: Norton Antivirus

Post by trevnhil » Sun May 02, 2021 12:05 pm

But as far as I know Malwarebytes (Premium) is switched on and checking all the time. It warns you immediately it anything is amiss. You can go into setting and look to see what it has found in previous months and it will show you the date and the time..
Trev..

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Re: Norton Antivirus

Post by Road Warrior » Sun May 02, 2021 12:51 pm

Yes indeed, the difference between free and "paid for" /premium Malwarebytes, is that the premium version is always active in the background and detects and prevents threats and infections in real time.
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Re: Norton Antivirus

Post by Devil » Sun May 02, 2021 5:59 pm

Happy in Cyprus wrote:
Sun May 02, 2021 10:48 am
Apparently has not found anything in previous 6 months.
That, in itself, sounds mighty suspicious. :-(

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Re: Norton Antivirus

Post by Firefly » Sun May 02, 2021 7:44 pm

Thank you all so much for your replies.

R.W.

It did cross my mind that this might be a way of selling more to me.

I only use my laptop for Banking, shopping, social media and research. I have been considering buying a Chromebook, as I am finding that there are so many pitfalls for me with my laptop now. I understand that Chromebooks have a built in security system.

If anyone has any experience of Chromebooks as opposed to laptops, your comments would be very welcome.

Thanks again guys.

Jackie
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Road Warrior
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Re: Norton Antivirus

Post by Road Warrior » Sun May 02, 2021 8:47 pm

Hi, Chromebooks certainly have their uses, fast boot up time, no long long Windows updates, less issues with virus/malware too but they have their drawbacks. Very little on board storage space as they are really designed for surfing, browsing and e mail, also, Chromebooks have a built in expiry date at which time the operating system is no longer updated. The working life of a device which receives updates is about six years but that six years begins when the model of the device you buy goes on the market, this means that you could buy a device which may have only three updateable years left. I am not sure if this would be important to you but it's worth bearing in mind.
Some manufacturers of Chromebooks host the expiry date of all their models on their websites so you could look up a model number before you buy. I have attached a link which you may find interesting.
Though I have a couple of Windows laptops I seldom use them. I loaded a Linux build on to an old laptop and actually prefer it to Windows. For my everyday computing I use an Android tablet, it's user friendly, no horrendous Windows updates, boots in seconds and is just a joy to use.

https://www.laptopmag.com/uk/articles/c ... expiration
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Re: Norton Antivirus

Post by J B » Mon May 03, 2021 12:31 am

Although there's mention of Linux and Chromebooks it's still MS Windows PC's that are in the majority.
I suspect that @Dominic could confirm the methods of access to this site as an example.

I use a W10 laptop and have used MS Windows for 20+ years. Some 'editions' are better than others.

I don't find the updates a big issue, just let it get on with things, although I do admit that sometimes these updates do rather annoyingly (but luckily only occasionally) tinker with the settings.

For my banking, I usually use my phone as I find it easier.

Anyway, Firefly, I suspect that you have paid for Norton, so, feel obliged to use it :oops:

Personally, I use Bitdefender *Free* as my AV as I find it less intrusive. I also have a copy of Malwarebytes somewhere but rarely use it as it never finds anything.

Many on the MSE Techie site suggest that the built in W10 AV (Defender) is adequate for most needs
J B

Firefly
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Re: Norton Antivirus

Post by Firefly » Mon May 03, 2021 1:50 pm

RW

Thank you for the information. Very helpful, it is obviously something to consider when buying a Chromebook.

JB

Yes, you're correct, I have bought it, so now I'm stuck with it for twelve months :( I did have Bitdefender, but the auto renew at £39 was over the top, and very complicated to cancel.

Thanks again.

Jackie
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trevnhil
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Re: Norton Antivirus

Post by trevnhil » Mon May 03, 2021 2:08 pm

I sometimes think we buy more than we need, and then just accept the renewal fee.
I have just unsubscribed from Avast Premium Security as they wanted 59-95 pounds to renew :-(
Trev..

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Re: Norton Antivirus

Post by J B » Mon May 03, 2021 6:23 pm

trevnhil wrote:
Mon May 03, 2021 2:08 pm
I sometimes think we buy more than we need .................
Certainly, I've never paid for an AV and apart from a sub £5 MS Office program off ebay, everything else I have is also free (when buying a PC with Windows included)
J B

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Re: Norton Antivirus

Post by J B » Thu May 06, 2021 11:01 pm

Just seen this, which thought was relevant ...

https://forums.moneysavingexpert.com/di ... pay-for-it
J B

Firefly
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Re: Norton Antivirus

Post by Firefly » Fri May 07, 2021 1:24 pm

J B

Yes very interesting, hard sell comes to mind.
It's not the size of the dog in the fight, it's the size of the fight in the dog.

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