Cyta

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WHL
Posts: 6862
Joined: Sat Mar 25, 2017 2:43 pm

Re: Cyta

Post by WHL »

David Brown wrote: Mon Jul 08, 2019 10:45 pm i called into Cyta on Thursday to inquire about changing from pay as you go to contract the guy i saw was very nice and told me as i didn't want a device all that was required was my MP3 and bank details.
Went back today with the details to be told rather rudely i needed a passport,driving license and passport number was not good enough.
After a heated argument i left and went to primetel who's staff were very courteous and fulfilled my request with no trouble at all with the documentation i had.
The plus side is i got a better deal cheaper and with a new device thrown in.
Cyta need instruction in customer service.
Did they tell you why they needed the documents?
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