internet down

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AFJ
Posts: 52
Joined: Thu Dec 29, 2016 9:34 am

internet down

Post by AFJ »

Our internet went down yesterday afternoon about 16.45 checked everything and rebooted them all. In the end I called Cyta ' yes we do have a problem please be patient the engineers are working on it.' wow I thought that's a first for them to admit fault. anyway it came back online about 20.30 . fingers crossed all good at the moment.
Anyone else have the problem?

Jenny
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LouiseCastricum
Posts: 1698
Joined: Wed Dec 28, 2016 10:10 am
Location: Pegeia/Peyia/Πέγεια since 1994

Re: internet down

Post by LouiseCastricum »

They have always admitted when there was a fault. All good now.
Louise :)
WHL
Posts: 6862
Joined: Sat Mar 25, 2017 2:43 pm

Re: internet down

Post by WHL »

LouiseCastricum wrote: Mon Jun 24, 2019 9:25 am They have always admitted when there was a fault. All good now.
Their service is second to none now, they cant do enough for you when you ring them up, and they will patiently, talk to you step by step until the problem is sorted.
Jimgym
Posts: 2429
Joined: Wed Dec 28, 2016 7:37 am
Location: Paphos

Re: internet down

Post by Jimgym »

Been with them 16 years and can honestly say never found fault with them. Any time I've had a problem they have been brilliant. Fingers crossed I'm not about to curse it!
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