TV again

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Sadie
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TV again

Post by Sadie »

Is anyone else having issues with their TV package from SOS?
On screen says connection problem, yet iPad & android phone working?
If you never ask the question, the answer will always be....no
trevnhil
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Re: TV again

Post by trevnhil »

Ours is OK Sadie, we are with SOS but changed from the original supplier..

PM me if you need to know which one we use..
Last edited by trevnhil on Wed Apr 18, 2018 10:15 am, edited 1 time in total.
Trev..
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PaphosAL
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Re: TV again

Post by PaphosAL »

Sadie, is your TV box hard wired to your router via ethernet cable, or are you relying on WiFi for this vital connection?

AL :?
Gone but not forgotten...
Lazydaze52
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Re: TV again

Post by Lazydaze52 »

Our tv package isn’t from SOS but we are having problems. Late last night the connection problem sign came up and we couldn’t change to another channel. Been out all today and evening but on switching on half an hour ago while we have tv, no catch up programmes or films/box sets,
Have rebooted but makes no difference, we have an Ethernet connection. All iPads, phones seem to be working ok.

Suppose I’ll head off to bed with my book instead and see what happens tomorrow.
Sadie
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Re: TV again

Post by Sadie »

PaphosAL wrote: Tue Apr 17, 2018 10:45 pm Sadie, is your TV box hard wired to your router via ethernet cable, or are you relying on WiFi for this vital connection?

AL :?
It’s hard wired think it’s an issue with the tv package supplier
If you never ask the question, the answer will always be....no
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JimX
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Re: TV again

Post by JimX »

There is a problem with one supplier, I contacted SS yesterday and was told this was due to ongoing maintenance, be patient before moving to another IPTV seller. Although it says "connection problem" then freezes this has nothing to do with your Internet server, but the suppliers IPTV service.

I'm sure this problem will be sorted very soon.
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Lincoln
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Re: TV again

Post by Lincoln »

REDACTED
Last edited by Lincoln on Wed Apr 18, 2018 8:00 pm, edited 1 time in total.
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Dominic
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Re: TV again

Post by Dominic »

The reason the name of that company is blocked is because they were serial spammers on this forum and were abusive when told to stop. If you want to plug them, please do so on a different site.

This is the last time I am going to say anything about this. I am quite happy for people to use the company in question, I just don't want them promoted here. Talk to SOS, they will be able to help.
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holitec
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Re: TV again

Post by holitec »

Hi Itisfun,

What issues are you having, we have no reports of any problems, except with 2 primetel customers.

Normally if I have a system issue, I get calls from all over europe - I have not had any so far.

Please send me us an email to sales@uktv.media to let us know what the issue is so we can help resolve it.

Regards

Digby
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Dominic
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Re: TV again

Post by Dominic »

On facebook there are numerous reports of general internet problems with Primetel at the moment.
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Lazydaze52
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Re: TV again

Post by Lazydaze52 »

Our TV was back to normal last night with all channels and video club working, hopefully it was just a blip.
cactus
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Re: TV again

Post by cactus »

It is so frustrating when you report these problems to the IPTV supplier only to be told the problem is with your internet when it patently isn't. One supplier in particular becomes quite nasty when you report a fault, which isn't terribly helpful.
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Dominic
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Re: TV again

Post by Dominic »

Last night's problem was with Primetel though, it wasn't an IPTV fault.
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Lazydaze52
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Re: TV again

Post by Lazydaze52 »

We are with CYTA, not Primetel
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Dominic
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Re: TV again

Post by Dominic »

Lazydaze52 wrote: Thu Apr 19, 2018 2:59 pm We are with CYTA, not Primetel
The Primetel problem was Wednesday. Your problem was tuesday, or is it still ongoing?
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darrow
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Re: TV again

Post by darrow »

We have the same problem. Connection problem but internet is working. Sometimes off for several hours.SS is aware and says things are being updated. This has never really been right since it came back on air. We are hard wired.
darrow
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Re: TV again

Post by darrow »

We have the same problem. Connection problem but internet is working. Sometimes off for several hours.SS is aware and says things are being updated. This has never really been right since it came back on air. We are hard wired.
Lazydaze52
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Re: TV again

Post by Lazydaze52 »

In answer to Dominic’s query, all was ok last night but having just checked now we have tv and catchup but no films or box sets, just getting the file missing msg. Maybe it is just a case of updating on the system. Don’t usually watch tv until evening so will see what happens when I switch on after dinner.
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JimX
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Re: TV again

Post by JimX »

Yes, it has Lloyd....
Jim.
Lazydaze52
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Re: TV again

Post by Lazydaze52 »

Pleased to say all IPTV service up and running last night, just checked again and everything is good.
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