Paphos hospital criticised for ongoing works at A&E

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galexinda
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Location: Paphos

Re: Paphos hospital criticised for ongoing works at A&E

Post by galexinda »

Yes, good manners and a smile do help yet so many Expats tend to leave them at home when dealing with officialdom. I often wonder how the people who complain would feel if they were sitting on the other side of the desk/counter and on the receiving end?

Hopefully once the full services provided by GESY, especially in-patient treatment, come into being next year there will be the opportunity for various departments of the general hospital to be upgraded/redesigned - perhaps even use one of the wards as a temporary extension to the A&E Department while that area is refurbished - due to the numbers of patients attending other hospitals/medical centres for their treatment.
darrow
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Re: Paphos hospital criticised for ongoing works at A&E

Post by darrow »

JimX wrote: Thu Nov 28, 2019 6:43 am I did contact the main Gesy service and this was the reply..TODAY


On 27/11/2019 15:50, info@gesy.org.cy wrote:
> Dear Mr.****
> We would like to inform you that the issuing of the particular certificate your need is not covered by the GHS. Therefore, you will have to contact any doctor who is not affiliated with the GHS and ask him/her if he/she can provide you the particular certificate.
>
> Thank you for contacting us, we remain at your disposal.
>
> GHS Contact Centre
> Health Insurance Organisation
>
> Tel: 17000, calling from abroad: +357-22017000
> Email: info@gesy.org.cy
> Website: www.gesy.org.cy/contactus
> Beneficiary & Provider Portals: Queries and Complaints Section
[/color]

So it seems even they do not understand what problems some of us are having, they do not know their left from the right!!
The answer that Jim has received from GESY is CORRECT as my GP told me. He printed off a form for me that states all GESY GP's should have, saying exactly that! Any form that has a legal connotation is not to be filled in by anyone affiliated to GESY,
tonee
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Re: Paphos hospital criticised for ongoing works at A&E

Post by tonee »

Last week,my wife visited her GP and got a referral to see an orthopedic doctor.Whilst with the GP he arranged blood tests for her at a time to suit us,what a difference from the rugby scrum at the General.
When she arrived home,she phoned the orphopedic surgeon and was given an appointment the same day at 5pm that evening..unbelievable,who is brilliant.
We have also had our second 6 monthly prescription with our GP,great.Do we miss the sometimes 3 hour wait at the General just for a repeat prescription...no way.
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JimX
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Re: Paphos hospital criticised for ongoing works at A&E

Post by JimX »

Yes I had a similar experience with blood testing at our chosen GHS GP at the Avangelismos, but could not get the results explained to me for over two weeks, he was away on holiday, this new system seems to work and yet not work, I was advised to find a GHS Urologist and duly did, he did give me ultrasound tests and confirmed I did need an operation, at first he said Gesy would cover all cost, then on the third visit he gave me the good news I needed to pay for the operation, at 4K now this may be nothing to some here but for me this is not the case, he said come next June and it ''should be covered by the GHS system'' if I live that long!

Now those who say this new system is good just think if this was your trouble and what you would do, I did contact the General Urologist but he said his books were full for this operation for over six months, is there NHS system on Cyprus, my guess is no, this could be very serious for many older expats, and those coming out here to live or retire I would suggest they take this into account, Private medical Insurance is available IF you can afford it especially if you are at retirement age.
So for those extolling GHS systems should think again it is OK for your pills and drugs, but that is about it unfortunately..
Varky wrote: Thu Nov 28, 2019 10:32 am I think JimX's experience and subsequent throwing of his teddy out the pram is solely due to his poor judgement in, first of all his choice of GP and, secondly, his chosen route to get the documentation he requires.
At the beginning of September I went to my GP, based at the Paphos General and immediately got a referral to see the ophthalmologist at the General.Having got the necessary strips from the registration desk (€12.00 paid, 6 for the eye test and 6 for the certificate). I walked through to the 'specialist side of the hospital and sat outside the ophthalmologist's door and after 5 minutes was called in, had the eye test, received a letter and was directed to the 2nd floor where I exchanged the letter for the certificate. I then took that certificate to the Anavargos post office filled in the necessary forms and was told to come back in a month's time to pick up my new driving licence.
I would therefore disagree with his judgement that GESY is rubbish based upon his limited experience with the driving licence scenario.

Varky as you can see many members had a free driving test medical even though again as you can see GHS system does not cover this, I chose my GP because he was also my GP at the General, I have no objection to paying for my driving licence medical I did the last time and I guess most of us will in the future. Yes I may have chosen the wrong GP but this knowledge is in retrospect you cannot see into the future, very happy for you are your fantastic eye test examination, but why the contradictory information, by the way I gave my teddy to my grandkids just down the road, no need for stupid argumentative replies, not needed friend. As for disagreeing with me time will tell for you, again read my reply above before you judge me ..

I cannot see any advantage to this new system, nothing I have read here says anything different, yes I get my drugs I need a lot easier, but you varky will never know just how good or bad GHS system is until you really need a medical procedure.
Jim.
WHL
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Re: Paphos hospital criticised for ongoing works at A&E

Post by WHL »

Quote, I cannot see any advantage to this new system, nothing I have read here says anything different, yes I get my drugs I need a lot easier, but you varky will never know just how good or bad GHS system is until you really need a medical procedure.

Maybe you have had a bad experience, but please dont talk for the rest of us, we have had excellent treatment under Gesy, my wife saw her GP, and later on in the day, she saw a specialist, a matter of hours, after seeing her GP, tell me any other health system in any part of the World that could better that... also a friends son, in his thirtys, unfortunately after blood tests, was told he had cancer, he started treatment immediately, so please stop banging on, about how bad this system is, only the other day you were calling for the hospital to be demolished, and compared Cyprus to a third world country were health is concerned. you also tell us at every opportunity that you have not left the island for many years, with respect it might help you if you left the island now and again, to go and see for yourself, what a third world hospital actually looks like.
Varky
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Re: Paphos hospital criticised for ongoing works at A&E

Post by Varky »

JimX wrote: Fri Nov 29, 2019 7:19 am I cannot see any advantage to this new system, nothing I have read here says anything different, yes I get my drugs I need a lot easier, but you varky will never know just how good or bad GHS system is until you really need a medical procedure.
What advantage would you have expected to see with the new system over the short term?

I get to see my GP without having to get up at 05.00hrs, I can get my medication at almost any pharmacy without having to fight for a parking space at the hospital, I get to see a specialist within a matter of days etc. etc.

As I am at present going through a serious medical procedure/therapy, as you put it, all I can say is that the treatment via I am getting via GESY is far from the rubbish you describe. In fact I would say it is very good. Yes the GESY system has its warts especially in the area of patients pushing into seeing a doctor ahead of their place in the queue and that hasn't changed for the worse but I put that down to a 'cultural' thing and will be resolved eventually. (In this respect Paphos General is far ahead of Limassol General in that, in the main, daily appointment lists are published and followed.)
The other thing that most expats don't realise is that here and in most E. European countries, the patient is responsible for moving paperwork between departments, whilst in UK this is done by an internal departmental postal service.
The Aquila
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Re: Paphos hospital criticised for ongoing works at A&E

Post by The Aquila »

Some people are just Luddites 🙄
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JimX
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Re: Paphos hospital criticised for ongoing works at A&E

Post by JimX »

Well luddites or not I need surgery under GHS system and I have to pay, to me this is a very serious problem, any answers without being offensive would be good.

Getting your meds fast is one thing getting a needed operation then have deep pockets, this is how good this new system is.

WHL do not think I am on my own with these problems, because I'm not, wait until you need surgery on this system then tell us all how good it is.I have seen three Urologist specialist on GHS all for €6 a visit, yes great, BUT once you are informed you need more than a consultation from the specialist then the system just is not right then system falls apart, I hope you or your wife do not need surgery in any way, but be warned if you do you pay! that is until June next year. After that GHS will be inundated with surgery needs, what will happen then god only knows.
Jim.
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